Why eBiz? - Solid Support & Dependability
Application Maintenance Service:
Unless you get good support for your software investment, it is literally impossible for you to continue to use it. We understand this fully, and that is why eBiz offers worry-free Annual Application Maintenance Service at a reasonable cost.We also understand how important it is to resolve issues quickly so that your business does not stop or slow down. At eBiz Global, we take pride in offering swift turnaround times.
Low Total Cost of Ownership:
There are products and services in the market that are available in base versions at a very low price, and when you ask for enhancements to really utilise its value, the price will astonish you. And that is when you realise that your Total Cost of Ownership (TCO) has gone beyond your budget and expectations.eBiz Global is very aware of this fact and offers enhancements at a reasonable cost, and proportional to the original product cost - so that your TCO is always low.
Dependability:
Customers consider dependability as one of the most important criteria for choosing a product or company to deal with. When a service or product is very dependable, it allows the user to run his business worry-free.What makes us dependable?
Business Longevity - eBiz Global has been in operation for over 22 years now. We will be there when you need us, now or in the future when you expand.
Senior Management Involvement - Irrespective of who manages projects internally in the company, the senior management is fully involved in ensuring that the solutions delivered meet the requirements promised to the customer.
Solid Internal Documentation - is maintained meticulously for every project created by eBiz Global Corp. This ensures continuity in customer support and product support. We always know what we did - and we can pick up from where we left off last. This simple, yet extremely effective diktat goes a long way in being dependable.
24X6 Support - Phone calls and emails will be attended to within 12 to 24 hours, always. This worry-free and prompt response time has led to repeat business and great customer references for us.
High Business Ethics and Honesty - “Never to Compromise on Business Ethics and Financial Integrity” - this is part of eBiz Global’s mission statement, and is so ingrained in everything it does. Your investment is safe in the hands of eBiz Global Corp.
Senior Management Involvement - Irrespective of who manages projects internally in the company, the senior management is fully involved in ensuring that the solutions delivered meet the requirements promised to the customer.
Solid Internal Documentation - is maintained meticulously for every project created by eBiz Global Corp. This ensures continuity in customer support and product support. We always know what we did - and we can pick up from where we left off last. This simple, yet extremely effective diktat goes a long way in being dependable.
24X6 Support - Phone calls and emails will be attended to within 12 to 24 hours, always. This worry-free and prompt response time has led to repeat business and great customer references for us.
High Business Ethics and Honesty - “Never to Compromise on Business Ethics and Financial Integrity” - this is part of eBiz Global’s mission statement, and is so ingrained in everything it does. Your investment is safe in the hands of eBiz Global Corp.